A18G SaaS Platform by Marval
These General Terms and Conditions of Sale (hereinafter "T&Cs") govern the contractual relationship between MARVAL (hereinafter "MARVAL" or the "Publisher") and any natural or legal person (hereinafter the "Client" or "User") wishing to subscribe to the Analysis & Reporting SaaS service (A18G), accessible via www.a18g.com and published by MARVAL (hereinafter the "Service").
Any subscription to the Service implies full and unconditional acceptance of these T&Cs. The Publisher reserves the right to modify the T&Cs at any time, with new versions taking effect on their publication date or, failing that, on the date they are notified to the Client.
The T&Cs apply to the exclusion of any other document, in particular the Client's general purchasing conditions, unless expressly agreed otherwise in writing by MARVAL.
MARVAL is a company incorporated under French law with its registered office in France. For any questions relating to these T&Cs or the Service, the Client may contact MARVAL at the following address: contact@a18g.com or by mail at the registered office address: 3 rue des vignes, 75016 Paris, France.
MARVAL offers a software solution accessible in SaaS (Software as a Service) mode via the Internet. The Service includes in particular:
MARVAL reserves the right to develop the Service, modify its features, or discontinue certain components, provided the Client is informed with reasonable notice, except in cases of emergency or force majeure.
Access to the Service is reserved for professionals (B2B). The Client guarantees being a professional with the necessary legal capacity to enter into a contract. In the case of a subscription on behalf of a legal entity, the natural person accepting the T&Cs guarantees they have the necessary authority to do so.
Accessing the Service requires the creation of a user account. The Client agrees to provide accurate, complete, and up-to-date information when creating their account and to maintain it. They are solely responsible for the confidentiality of their login credentials and for any use made of their account.
The Client agrees to use the Service in compliance with applicable laws and these T&Cs. It is strictly prohibited to attempt to compromise the security or integrity of the Service, to reproduce or exploit the Service for unauthorized purposes, or to allow unauthorized third parties to access it.
The applicable prices are those in effect at the time of subscription, as indicated on the MARVAL website or in the quote accepted by the Client. All prices are expressed in euros excluding taxes (HT). The applicable VAT is that in effect on the day of invoicing.
Invoicing occurs according to the chosen frequency (monthly or annually). Invoices are sent electronically. Payment is due upon receipt of the invoice, unless otherwise agreed in writing.
In the event of late payment, penalties will be applied in accordance with Articles L. 441-10 et seq. of the French Commercial Code, at the legal interest rate plus three percentage points, as well as a flat-rate compensation for recovery costs of €40.
MARVAL reserves the right to modify its pricing with at least 30 days' notice. In case of disagreement, the Client may terminate their subscription before the new pricing takes effect.
6.1 Duration: The contract is concluded for the duration of the subscribed plan (monthly or annual). It is tacitly renewed for identical periods unless terminated.
6.2 Termination by the Client: The Client may terminate their subscription at any time, with a 30-day notice period before the renewal date, notified in writing. No refunds will be issued for the current period.
6.3 Termination for Breach: In the event of a serious or repeated breach of contractual obligations, either party may terminate the contract by right after a formal notice has remained ineffective for 15 days. MARVAL may also suspend or terminate access in case of unpaid invoices or behavior compromising the Service.
6.4 Effects of Termination: Upon termination, the Client has 30 days to export their data. After this period, MARVAL will permanently delete the data.
MARVAL commits to making its best efforts to ensure Service availability 24/7. An availability target of 99.5% per calendar month is aimed for, excluding planned maintenance communicated in advance. MARVAL cannot be held liable for interruptions due to force majeure, hosting or telecom operator failures, or third-party actions.
MARVAL is and remains the owner of all intellectual property rights related to the Service, including software, databases, trademarks, domain names, interfaces, documentation, and any component of the Service. The subscription only grants the Client a personal, non-exclusive, non-transferable right to access and use the Service, limited to the contract duration.
The Client retains all rights to the data they import or generate via the Service. MARVAL shall not use this data for purposes other than performing the Service, subject to personal data protection provisions.
9. Liability: MARVAL's liability is limited to direct and foreseeable damages, and the total liability per annual exercise cannot exceed the amount actually paid by the Client during the 12 months preceding the incident. The Client guarantees that data processed complies with applicable regulations (e.g., GDPR).
10. Force Majeure: Neither party can be held liable for a breach of obligations resulting from a force majeure event (Article 1218 of the French Civil Code).
11. Confidentiality: Both parties agree to keep all exchanged information confidential for a period of 3 years following the end of the contract.
12. Applicable Law: These T&Cs are governed by French law. Any unresolved dispute shall be subject to the exclusive jurisdiction of the courts corresponding to MARVAL's registered office.
13. Miscellaneous: If any clause is declared void, the others remain in full force. Failure by MARVAL to invoke any provision does not constitute a waiver to invoke it later.